Community Engagement

Energi Mega Persada (EMP) is deeply committed to achieving its vision of being a preeminent player in the oil and gas industry, a commitment that extends to its corporate social responsibility (CSR) philosophy. As an enterprise, EMP is dedicated to ensuring that its presence in these regions yields a constructive and beneficial influence on the local communities.

Community engagement framework
EMP has a robust community engagement framework that has been aligned with local regulations and internationally recognized best practices and standards for the oil and gas industry. This community engagement framework is applied to every projects carried out in all our business units. The community engagement framework follows a four-steps approach as shown below.

Identifying and analyzing community issues

EMP believes that prior to carrying out any operations, it is important for us to understand the various stakeholders within a local community, how they will be impacted by our operations and beyond that, how we can uplift these communities to ensure positive outcomes on aspects of economic development, health, infrastructure and their capabilities.

At the start of every project, EMP conducts an Environmental and Social Impact Assessment (ESIA) to understand how activities will impact local communities. As part of the ESIA, there are two main activities that are carried out, namely:

Stakeholder mapping

– EMP registers stakeholders related to environmental and social issues, and their significance based on impact, influence, and interest. EMP comprehensively documents all stakeholders and creates a database to track them. Data collected will be used to design community engagement plans

Social mapping

– This process involves identifying the social structures, relationships and dynamics of a community, including analyzing the social context, demographics, stakeholder relationships, culture, and security. This step will complement the stakeholder mapping exercise as EMP will be able to go a step deeper in understanding how communities may react to its community engagement program. Through this, EMP is also able to identify the most vulnerable members of the community such that they are prioritized for support.

At the end of the exercise, the stakeholders will be placed on a stakeholder engagement matrix based on how impacted they are from the operations and how far they can influence the operations.

The stakeholder mapping exercise at EMP is not a one-time event but a dynamic process that is revisited every two years at every site of operation. This ensures that our understanding of the local communities stays current, acknowledging that community dynamics and concerns can evolve. By regularly updating this mapping, we aim to remain responsive to the needs of the communities we serve, proactively address emerging issues, and mitigate potential tensions before they escalate, thereby maintaining a harmonious and constructive relationship with all stakeholders.

2. Design & plan community engagement

Following the stakeholder mapping exercise, EMP will develop a community engagement plan that outlines specific actions to address stakeholders’ concerns. This plan is a direct outcome of our interactions and understanding of the communities and will also be guided by our five community development objectives. For instances where drilling impacts exceed the mitigation capabilities of best geo-engineering practices, EMP will calculate and offer appropriate compensation to affected local community members. Moreover, EMP’s initiatives are not limited to compensation; they also include the development of local infrastructure, like the construction of bridges to improve transport, exemplified by our project in Gebang.

3. Program implementation

Before launching programs, EMP gains approval from stakeholders through forums involving local governments, community leaders, members, and NGOs for a transparent dialogue on community engagement strategies, ensuring alignment with community expectations. These forums are complemented by direct outreach in villages to solidify the community engagement plan’s effectiveness.

Throughout the CSR program, EMP collaborates closely with the community to achieve program objectives. A dedicated CSR manager serves as the community’s primary contact, tracking program progress, improvement areas, and community satisfaction through Focus Group Discussions and Community Action Plans. This blend of formal and informal engagements guarantees community contentment with the program’s execution. A weekly report of activites will be prepared and commnicated to key stakeholders.

4. Evaluate, report and update

Annually, EMP evaluates the impact and success of its community engagement initiatives using the Index Kepuasan Masyarakat, a survey measuring local community satisfaction. This feedback guides program enhancements, fostering ongoing community development. Additionally, EMP shares program successes with local authorities and regulators, ensuring alignment with and achievement of set objectives.

Community grievance mechanism

EMP believes in a collaborative approach with local communities to collect, assess and address any grievances of the community. In all communities, we have implemented a community grievance procedure as follow:

Grievance step	Procedures
Receiving grievances	EMP has put in place various channels through which grievances can be reported. This includes: • Telephone hotline • Community Whatsapp channels • Direct reports • Media reports • Regional, local government and village head reports These channels are promoted through direct engagement with local communities, emphasizing awareness among the most vulnerable groups identified in stakeholder mapping exercises. CSR program managers actively reach out to community members weekly, addressing minor concerns proactively to prevent them from escalating into major grievances. Grievances reported will be processed and included in an external log book. This grievance will be directed towards relevant teams in EMP to investigate.
Investigating grievances	Upon receiving complaints, EMP immediately notifies management and the relevant divisions, ensuring a coordinated response. Investigations are initiated within 1-2 days from the receipt of the complaint to promptly address and resolve any issues
Prepare response	If the complaint is indeed due to EMP’s operations, the following actions will be taken: • Compensation will be provided in accordance with the situation. • Repairs or adjustments will be made as needed. • Based on mutual agreement, a corrective action program may be implemented The plans will be drafted and documented in a report within 3-5 days of confirmation that grievance was caused by EMP.
Resolution	Complaint resolutions are documented in a logbook, including a report to management confirming the issue has been resolved. For significant matters, reports are also made to relevant parties (local government units, district authorities, government departments, and security forces). A press release is prepared to announce that the complaint has been successfully addressed.

Community Engagement programs in EMP In 2023

EMP community engagement program is anchored on five key objectives. Below are highlights of activities carried out against our five objectives in 2023:

CSR Objectives	Activities
Economics Enhancing the livelihoods of local communities	• Cultural Camp in conjunction with the Sampan Race Activity at Telaga Air Merah, Tanjung Village, District. Tebing Tinggi Barat The annual Meranti tourism event 2023 (3rd year) was attended by the Regent of Meranti and SKPD. The canoe race was attended by 60 groups and 1 group of 2 people (120) (5 groups of beneficiaries, and a total of 250 community recipients) • Vibrant Mangrove Ecotourism in the Merambai River Mangrove (canoe racing competition, poetry competition, drawing, seafood search for 3 days, 75 beneficiaries) • Sharing Session 2 (2nd year), held in the Mangrove Terrace Hall, Laskar Mandiri Mangrove Group, Historic River, Kampung Kayu Ara Permai, for 2 days, which was attended by 5 Mangrove Groups with a total of around 50 people • Participation in the MTQ MSME Exhibition, Kapnas (4 MSMEs) • Development Activities for Sago Group PKK Women (20 MSMEs) • Creation of Agricultural Demonstration Plots at MSJ 6 (9 people) • Construction of greenhouses for agricultural development (collaboration with Bhayangkari Siak Police) Total beneficiaries 54 people • Training for PKK Women in Sungai Kurau Hamlet, Lukit Village (25 people)
Health Improve health conditions, facilities, and services provided to these communities	• Providing assistance with KIA books as a tool for measuring children’s conditions in collaboration with the Teluk Belitung District Health Center. Merbau Meranti Islands Regency (Total 500 Beneficiaries) • Assistance in providing additional food in collaboration with the Siak Regional Government and Sungai Apit Community Health Center, for 14 children and 6 children in Sungai Kurau • Posyandu Cadre Training Program and Posyandu Cadre Jamboree to increase Cadre capacity in Stunting control and handling systems (72 Cadres + 8 participants) • Clean and Healthy Lifestyle Extension Activities in 2 Schools (SDN 16 Sungai Kurau and SMK 1 Merbau) 235 beneficiaries in Merbau District • Assessment of PHBS Competition and Treatment at Belitung Bay Health Center (95 people) PT ITA collaborates with Bakrie Amanah in implementing the Mass Circumcision program with a total of (105 children)
Education Elevate the standard of education of communities we work with	• STKIP Meranti Scholarship Educational Assistance Program (Achievers are not Able) for 1 year 2 times (semester 1 for 20 beneficiaries and semester 2 for 25 beneficiaries) total 45 beneficiaries, Location Teluk Belitung Village, Merbau District, Merbau District • Religious Non-Formal Education Assistance (Total Beneficiaries 360 people) • Adiwiyata school program in collaboration with SMAN 2 Sungai Apit in Kampung Lalang District. Apit River, Siak Regency
Environment Protecting and enhance the natural environment	• Planting 250 mangrove trees in Mayangsari Village, sub-district. Merbau in the context of K3N month • Implementation of the peak national mangrove planting activity simultaneously by TNI ranks throughout Indonesia, 2000 trees in the Historic River Mangrove (MSB) Apit River and 50 trees in the Merambai River Mangrove, Merbau District (total 2050 mangroves) • Planting of 200 Mangrove type mangroves, in Mayangsari Village, attended by the Haji Mayangsari mangrove group, PT CGN, Kel mangrove merambai, imbang mangrove, Lukit mangrove, and KSOP Teluk Belitung in the context of the 95th Youth Pledge Day PT ITA in collaboration with the mangrove group Hajj Mayangsari
Infrastructure Improve health conditions, facilities, and services provided to these communities	• Casting of Tanjung Road, 240 meters long x 3 meters wide, 18 cm high with a self-managed work pattern, coordinated by the Village Community Empowerment Institute (LPMD) in mutual cooperation with the community, and from PT ITA providing material assistance (more than 1000 beneficiaries) for the road It also approaches the location of the PT ITA access road at MSTB • Assistance for repairing the main bridge in Lukit Village with 100 beneficiaries